Quality furniture with affordable pricing.
Refund policy
All Sales Are Final
To keep our prices low, we do not accept returns or offer refunds on purchased furniture.
Order Cancellation
- Orders may not be canceled once they are placed.
- Once payment is processed, the sale is final.
Returns & Exchanges
- We do not accept returns or issue refunds.
- In rare cases, an exchange or store credit may be approved if an item cannot physically fit through doorways or stairways.
- Personal Preference (style, color, comfort, etc.) is not a valid reason return or exchange.
- Measurement-related exchanges are not guaranteed.
If an exchange is approved:
- Store credit only (no refunds.)
- A 35% restocking fee applies to returned merchandise.
- Original delivery charges are non-refundable.
- Customers are responsible for all returns, pick up costs, and/or additional deliveries.
Customer Responsibility
Before purchasing, please:
- Measure all doorways, hallways, staircases, elevators, and ceilings.
- Review product dimensions, materials and finishes carefully.
- Make sure the furniture will fit your space and access points.
Online Orders
- Color, grain, texture, pattern, and finish may vary slightly and are considered normal.
- Product photos are for reference only and may look different depending on screen settings, quality and/or lighting.
- Online purchases follow the same final sale policy as in-store purchases.
- Please contact us with any questions before placing your order.
Damage or Defective Items
- Inspect your furniture at the delivery time.
- Note any visible damage on the delivery receipt and give it to the delivery drivers and/or call the store for instructions.
About
FMO Furniture was built on a simple idea: better furniture, better prices, and a better experience.
As a family-owned and operated store, we do things differently than big-box retailers. No pushy salespeople. No inflated pricing. Just quality furniture and a team that’s here to help when you need it.